faq - Drivers

Why Ecabs4u ?

Every cab authority has it own demographic make up. Some are heavily Private Hire based and others are the opposite. Your particular business model will have its own individual nuances that you will be aware of. We are not expecting to replace your current income sources merely to add and improve your potential job offers. Ecabs4u are dedicated to provide the most efficient system possible. We offer a service that should suit the customer for every conceivable taxi/minicab scenario. Short, local or long distance. We have developed a unique application that is a one finger operation for drivers and enables you to offer very competitive rates whilst at the same time improving your hourly turnover and reducing fuel consumption.

  1. No set-up,  subscription or rental costs
  2. Commission only £1 per job
  3. You are paid by the customer, not us.
  4. View job, view the route and bid all in a few seconds
  5. Read the ‘Dynamic Calendar’ section below

 

How do I register

From the front page of the website left click on  ‘Log-in/Book Now/Register’

On the next page towards the top on the left hand side is a log in box. At the top of this box left click on ‘Register’

Scroll down and left click the registration that suits your needs. i.e. for Taxi and Private Hire Operators it is the bottom one.

On the page that opens complete all the boxes. It is recommended that you read the registration instructions before completing.

Agree the terms and conditions and click ‘Register’

An email to you will be created. You must open this email and verify it is your primary email contact for ecabs4u purposes.

Next  you will need to log on using the details you had just provided and add your drivers.

How do I register a driver

From the front page of the website left click on  ‘Log-in/Book Now/Register’

On the next page towards the top on the left hand side is a log in box. At the top of this box left click on ‘Register’

Scroll down and left click the registration that suits your needs. i.e. for Taxi and Private Hire Operators it is the bottom one.

On the page that opens complete all the boxes. It is recommended that you read the registration instructions before completing.

Agree the terms and conditions and click ‘Register’

An email to you will be created. You must open this email and verify it is your primary email contact for ecabs4u purposes.

Next  you will need to log on using the details you had just provided and add your drivers.

How do I add drivers/Vehicles

Operators must log in using their username and password.

Registering drivers and vehicles are very similar procedures. Once you have registered a driver registering a vehicle will be self explanatory.

           *****ATTENTION*****

  1. Photographs of drivers and vehicles MUST be taken with the camera held in the landscape position (long side horizontal)
  2. Click on ‘Driver’ tab (Just below the header)
  3. Click ‘Create New Driver’
  4. Select the check box that applies i.e. ‘Register me as a driver’ or ‘Add new driver’
  5. Scroll down to below the example photo’s (this is what yours should look like)
  6. Click ‘Choose file’ towards the left hand side that is beside the label ‘Photo or scan of drivers taxi/private hire identity card’
  7. You then need to navigate to where you have stored the photo you have taken. Double left-clicking will select the one you want.
  8. Repeat this with the drivers photo on the right hand side
  9. Put a tick in the tick box beside ‘I have read and understand these instructions’
  10. Click the ‘Proceed’ button at the bottom of the screen
  11. On the new page complete all the information boxes and the tick box that applies to this drivers ability to accept credit cards and then click the ‘Register’ button in the centre of the screen
  12. You now need to wait until our admin staff have checked and approved this person. If they don’t you will receive and email detailing why not
  13. You need to repeat this whole procedure with every vehicle you wish to register
  14. Once ecabs4u admin have approved your drivers and vehicles you need select the ‘Activate’ tab. (From this page you can activate and de activate vehicles and drivers at your discretion)
  15. Once your driver(s) and vehicle(s) are activated select the  ‘Allocate’ tab. On this page select each vehicle and each driver that is authorised to use that vehicle. Each time you must select the ‘Allocate’ button towards the right side of the screen. This screen allows you to control what drivers are allowed to use what vehicles so they are then able to change vehicles if necessary without your intervention every time
  16. Your drivers can now log in and select the vehicle they are driving from the list of vehicles that you have given permission for them to do so

 

Here are some examples
Image of Driver Image of Driving Licence
Image of Vehicle Image of Licence Plate

If your question is not answered here please send your query viat the contact us page and we will endeavour to answer it as soon as possible

Credit Card Handling

We suggest all drivers consider taking credit cards. This will increase the amount of jobs you are offered. At ecabs4u we recommend iZettle. Payments by them are currently taking only 2 to 3 days to appear in drivers bank accounts! No monthly charges. Click the link below and open a business account today.

#izettle

Dynamic Calendar Search

With every job request received at ecabs4u the first place the application looks is in the dynamic calendar. It looks to see if you are due to drop-off close to the customers pickup point and sends the job info so you can bid for it.

It looks at the customers drop-off point to see if you are due to pickup there. You will also receive the job details and be able to bid.

The calendar is automatically updated with every booking you take on the system, but, in addition, you can enter all your own bookings with a view to getting follow-on work from your destination, or filling your car on an otherwise empty run to pick up out of town.

You will be able to make particularly competitive bids because you won’t be travelling one-way without passengers. You will save on fuel and increase your hourly turnover.

Your calendar entries can only be accessed by you, your Operator and Ecabs4u admin staff.

GPS Tracking

Locations of all logged-in drivers are updated in our database regularly. When a customer makes a ‘cab now’ request the application first of all interrogates the dynamic calendar and sends the job info to any drivers who match the criteria. It then sends the job details to the nearest vehicles to the customers pick-up for them to bid also. This reduces drivers dead mileage and saves the customer time.

No Subscription Charges

Their are no subscription charges for drivers. We operate on a pay-as-you-go basis. Current introductory offer of £1 per job paid by direct debit.

Competitors who charge subscription have one marketing philosophy. That is to convince sufficient drivers to pay them every month. They have no particular need to encourage the public to use the service.

When an internet booking service restricts an area to one particular company this is not conducive to competitive pricing. The public are not fools and will soon catch on that such a service is no better than just ringing the nearest taxi company and paying top dollar.

I have registered but haven’t received the verification email

If it hasn’t arrived within 5 minutes please check your junk mail/spam folder. If it is in here you may have to add our email address unmonitored@ecabs4u.com to your list of contacts so that further emails are sent to your inbox. If it isn’t here log-in and request the email be sent to you again.

Why do we have to allocate more than one vehicle to drivers

If a driver has access to more than one vehicle with different capacities the system needs to know this so it can present him with job offers that suit either vehicle.

When a driver bids for a ‘cab later’ job he will indicate which vehicle he will be using.

Other drivers appear to be getting more job offers than me even though we are working the same areas and we have similar vehicles.

It is probably because you do not accept credit cards. At ecabs4u we feel this is a necessary facility to offer in the modern day. There are several companies who provide a suitable service for cab drivers. We recomment iZettle a company we have been using successfully. Their charges are reasonable, no monthly charges and they pay out promptly(currently running at 2 to 3 days). Click here to be taken to their site.